Several weeks ago, Los Angeles County redacted the day from the date of birth in the public record files. Until recently, BIS has been able to obtain verification of the DOB from the clerks, however the clerks are no longer willing to verify this information. As a result, BIS has to pull case files for verification of the DOB. This may add costs and delays to searches with potential hits. If we encounter any searches that are affected by this change, we will reach out to you to discuss the next steps and options. (Clears will still process quickly at no additional charge.)
BIS has been working, and will continue to work, with other professionals in the Professional Background Screening Association to advocate for complete and quality data, and we will continue working with the county and state to reconsider this change.